Frequently asked questions

Clear answers before connecting your camera

What VIZTO is, which cameras are compatible, how photographs are uploaded, how time-lapses are generated, privacy, pricing, and what happens when a project ends.

Completed logistics warehouse on a misty morning, viewed from a fixed camera

The platform

What is VIZTO?

VIZTO is a cloud platform that receives scheduled photographs from compatible cameras, organizes them by date and time in a visual history, and lets you compare dates, generate automated time-lapse videos, and share project progress.

How are time-lapse videos created?

VIZTO generates time-lapse videos automatically from the photographs received from your camera: it keeps the last 24 hours, last 30 days, and full-project sequences updated with anti-flicker filtering, and also lets you build custom videos by date range, time of day, and resolution.

Can I compare two dates?

Yes. The viewer lets you pick two photographs from different moments of the same project and compare them visually with a split slider, crossfade, blink mode, or side-by-side view, complete with high-resolution zoom and shortcuts for 24 hours, 7 days, 30 days, or project start.

Can I share project tracking with others?

Yes. You can invite team members or clients with their own accounts, share access via password-protected links with expiration dates, download MP4 videos and PDF reports, or embed a player on your website.

Can I use my own logo and domain?

Yes. White-label branding is included in all plans and lets you present the platform under your own logo, brand colors, and custom domain (for example, cameras.yourcompany.com) when delivering the service to your clients.

Can I embed the project on my company or development website?

Yes. Any camera can be published in an embeddable web player (via iframe) showing the latest capture and time-lapse sequence. Until you publish it, the project remains completely private.

Cameras & connection

Does VIZTO sell or install cameras?

No. VIZTO is the cloud software platform. You can connect a compatible camera you already own or request hardware supply, installation, and maintenance through a professional in our partner network.

Does it work with any camera?

It works with compatible cameras capable of sending scheduled photographs via FTP or HTTP: IP cameras (Reolink, Hikvision, Dahua, Axis, Milesight) and DSLR/mirrorless cameras with an external controller (such as Bixicon). You can check your exact model in our compatibility checker before signing up.

Does VIZTO stream live video?

VIZTO specializes in periodic photographic monitoring and automated time-lapse generation from scheduled captures. It is not a continuous CCTV video surveillance or live-streaming service.

Does it work on sites without mains power or fiber internet?

Yes, using a 4G camera or 4G router. Because the camera pushes photographs out to VIZTO, you do not need a static IP or port forwarding on site. For off-grid sites, solar-powered and battery-backed camera kits are used.

What happens if power or internet drops on site?

Depending on the camera model, many devices buffer captures on their onboard SD card and upload them once connectivity returns. VIZTO monitors each camera’s expected schedule and alerts your team when photographs stop arriving.

Can someone install the camera for me, including on a tower crane?

Yes, through our professional partner network: installers and audiovisual production companies that supply, mount, and maintain cameras (including on tower cranes) and can also produce the final edit.

Data & evidence

Can the photos and weather data support delay or progress claims?

Every photograph preserves its capture and server reception timestamps alongside the weather observed at the project location at that hour (temperature, wind, and precipitation from Open-Meteo). It provides a reliable technical record to document progress and weather-related delays.

How is privacy handled when people appear in photographs?

Projects are private by default: only authorized users or recipients of a shared link (which can be password-protected, time-limited, or revoked at any time) can view them. All data is hosted on servers within the European Union under GDPR.

Can the wind data be used for tower crane safety?

Each capture displays the observed wind speed in the project area at that hour and highlights high-wind episodes on the timeline. It is indicative area weather data and does not replace an anemometer on the crane jib or on-site safety instrumentation.

Are the original photographs preserved unmodified?

Original photographs are stored exactly as uploaded by the camera and cannot be edited inside the platform; each file retains its capture and reception timestamps.

Pricing

How many photos can I receive and how much does it cost?

Monthly photo volume depends on the plan selected for each camera: Tracking (€19.95/month, up to 1,500 photos per month, equivalent to one photo every 15 minutes during daylight hours); Complete (€39.95/month, up to 7,500 photos per month, equivalent to one photo every 3 minutes during daylight hours); Production (€59.95/month, up to 22,500 photos per month, equivalent to one photo every minute during daylight hours). All plans include white-label branding, full native camera resolution, automated time-lapses, comparator, observed weather, and PDF reports.

What happens if my camera exceeds the monthly photo allowance?

We never charge automatic overage fees. The platform spaces out stored captures so your allowance covers the rest of the month and notifies you in the dashboard, where you can upgrade your plan with one click if you prefer to keep the faster pace.

Can I change how often photos are kept?

Yes, at any time from the dashboard without visiting the site: from one photograph every minute to one every hour, adapting monthly usage to each project phase.

What happens when a project finishes?

There is no lock-in contract: you can download all original photographs in a ZIP archive and your time-lapse videos and cancel the camera when the project ends, or switch it to Archive mode for €6.95 per month to keep the history searchable and shareable in the cloud.

Are there volume discounts for multiple cameras or projects?

Yes, applied automatically across all active cameras in your account: from 10 cameras, −10%; from 25 cameras, −15%; from 50 cameras, −20%; from 100 cameras, −25%. Annual billing gives you 2 months free, combinable up to a 35% maximum discount. From 10 active cameras you can also apply for our Partner Program.

Can I try VIZTO before paying?

Yes: you get a 30-day free trial with no credit card required to connect a compatible camera and test the visual timeline, comparator, and automated time-lapses with your own photographs.

Didn’t find your question here?

Write to us: we will answer directly or connect you with a professional in our network.

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